Key Performance Indexes
Think Key Performance Indicators-One important measure of an Organization's performance and of the performance of its Business Partners is how successful they are in adhering to Service Level Agreements. A Service Level Agreement (SLA) is generally based on a contractual agreement. A Service Level Agreement (SLA) is a measure of performance of an entity which is expected by another entity. Examples of this include meeting promised delivery dates (both shipments out and material receipts in), resolution of Customer requests, meeting Project deadlines. In Compiere, you can create an SLA for any measure as long as the data is stored.
Key performance indicators are a powerful business tool. Compiere can be designed to give you metrics on sales on the inventory movement, shipments, invoice turns. All these metrics can be displayed on a dashboard for the decision makers.
Most companies have a list of metrics that are unique to their environment and unique to their competitive advantage.